SAN DIEGO, CA – 18 September, 2026 – Headshop.com, an online specialty retailer founded in 2007 by Matt Hampton, has deployed AI tools across each of its three main departments — marketing, development and customer support — as the company moves between two and three thousand orders a month.
The retailer dispatches hundreds of orders daily from its San Diego operation, with an average delivery time of three to five days nationwide. Free shipping applies to orders over $100, and every product page on the site carries verified customer reviews.
The company is run by five partners with a marketing team of four, a development team of four and a customer support team of three — a deliberately small operation for the volume it handles, which is what led to the AI rollout rather than headcount growth.
“We chose to partner with AI tools to expand and scale to meet our growing customer base needs,” said Matt Hampton, founder of Headshop.com.
The catalogue spans more than 250 partner brands, with buying, support and fulfilment handled in-house.
About Headshop.com
Headshop.com is an online specialty retailer founded in 2007 and based in San Diego, California. The company works with more than 250 partner brands, offers free shipping on orders over $100, and runs its own fulfilment operation.
Media ContactCompany Name: Headshop.comContact Person: Matt HamptonEmail: Send EmailPhone: (800) 420-8990Address:315 South Coast Highway 101 #528 City: EncinitasState: CACountry: United StatesWebsite: https://headshop.com
