Stephen Garbesi, founder of WooSender, is calling attention to a growing challenge facing recruiters across industries: the increasing difficulty of reaching, engaging, and scheduling prospective candidates while operating with limited staff and resources.
Drawing on real-world results from recruitment battalions across the United States, Garbesi believes many organisations are struggling not because of a lack of interested candidates, but because recruiters simply do not have enough time to manage every lead effectively.
“Once WooSender took over their lead management process, they were able to get in touch with 87% of their college list and they booked 145 appointments in one month,” Garbesi said while discussing results achieved by a New York recruitment battalion.
According to the Society for Human Resource Management (SHRM), recruiting challenges continue to affect organisations nationwide, with many employers reporting difficulties engaging qualified candidates and maintaining consistent follow-up throughout the recruitment process.
Garbesi believes one of the biggest obstacles is the reliance on manual outreach.
“First, WooSender AI validates their list of potential recruits,” he explained. “It determines the quality of the list and ensures all incorrect contact information is corrected prior to reaching out. This ensures accurate reporting, fewer errors, and less time spent on contacts that aren’t real.”
The platform then communicates with prospective candidates through text messages, email, and voice interactions to determine interest levels and schedule appointments automatically.
For organisations operating with limited recruiting staff, the impact can be significant.
Garbesi pointed to the experience of a recruitment battalion in Baltimore that struggled to keep up with incoming enquiries.
“Once WooSender took over their lead management process, they were able to get in touch with 70% of their GoArmy.com leads and they booked 834 appointments for 48 recruiters,” he said.
Similarly, a Chicago-based recruitment team that had been reduced to a single recruiter managing a high school outreach programme saw meaningful improvements after implementing automated lead engagement.
“They were able to get in touch with 58% of their high school list and they booked 101 appointments,” Garbesi said.
Beyond scheduling appointments, Garbesi believes consistent follow-up is one of the most important but overlooked aspects of recruitment.
“For those that say they are interested but don’t schedule, WooSender will follow up with those potential recruits for 30 days to nurture and maximise appointments,” he said.
Research consistently shows that candidate engagement can decline rapidly when follow-up is delayed. Studies from talent acquisition organisations have found that many prospective candidates lose interest when communication gaps occur during the recruitment process.
Garbesi argues that technology should be used to support recruiters rather than replace them.
“Some recruits may not show up for their appointment. WooSender AI will follow up with these individuals to get them to reschedule their appointment for a later day,” he explained. “The goal is to help recruiters spend more time having meaningful conversations and less time chasing administrative tasks.”
He believes organisations across recruiting, education, government, healthcare, and the private sector can benefit from examining how they manage candidate communication.
“Many teams simply don’t have enough staff nor the time to work every lead effectively,” Garbesi said. “Technology can help close that gap.”
Call to Action
Garbesi encourages recruitment leaders, hiring managers, and workforce development organisations to evaluate their current candidate engagement process. Reviewing contact accuracy, response rates, appointment scheduling workflows, and follow-up consistency can help identify opportunities to improve outreach and better serve prospective candidates.
To read the full interview, visit the website here.
About Stephen Garbesi
Stephen Garbesi is the founder of WooSender, an AI-powered lead engagement and appointment automation platform. With a background in enterprise marketing, lead generation, and communication systems, Garbesi focuses on helping organisations improve outreach, automate repetitive tasks, and create scalable communication processes. His work spans industries including recruiting, education, legal services, healthcare, financial services, real estate, and home services.
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Media ContactCompany Name: Woosender AI sales agentContact Person: Woosender AI sales agentEmail: Send EmailCountry: United StatesWebsite: woodsender.com
