Lucintel’s latest market report analyzed that interactive voice response provides attractive opportunities in the BFSI, travel & hospitality, pharma & healthcare, telecommunication, government, transportation & logistics, media, retail & E-commerce, and education industries. The interactive voice response market is expected to grow with a CAGR of 6% to 8%. In this market, speech based is the largest segment by technology, whereas BFSI is largest by end use industry.
Download Brochure of this report by clicking on https://www.lucintel.com/interactive-voice-response-market.aspx Based on technology, the interactive voice response market is segmented into speech based and touch-tone based), deployment mode (cloud and on premise. The speech based segment accounted for the largest share of the market in 2020 and is expected to register the highest CAGR during the forecast period, due to rising demand of natural language processing (NLP) technology that helps in reducing the amount of time spent by an individual and increasing demand in telecommunication, e-commerce, BFSI, and other industries.
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The Interactive Voice Response Market is marked by the presence of several big and small players. Some of the prominent players offering interactive voice response include Nuance Communications, Inc., Avaya Inc., Verizon Communications Inc., 24/7 Customer, Inc., Genesys Telecommunication Laboratories, Inc., West Corporation, AT&T Inc., Cisco Systems, Inc., Aspect Software Parent Inc., New Voice Media, IVR Lab, 8X8, Inc, Nec Corporation, Centurylink.
This unique research report will enable you to make confident business decisions in this globally competitive marketplace. For a detailed table of contents, contact Lucintel at +1-972-636-5056 or click on this link [email protected].
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